Our Best Public Relations
Agencies to Work For survey was conducted online at our website.
Participating agencies
were asked to distribute a username and password to employees, who were
invited to log on and give their responses to 55 questions covering all
aspects of their firm's culture, from trust in management to compensation
to client service. (Copies of the survey instrument are available upon
request.) More than 4,000 employees from more than 100 agencies participated
in the survey.
Their votes were
then tallied to produce an overall satisfaction score, and that score
was then weighted for agency size and response rate (it was clear from
the survey that there was a strong inverse correlation between size and
satisfaction scores) to produce the rankings seen on these pages.
The rankings should
not be taken as definitive, since the differences between many of these
firms were slight and all of the firms included in this section of our
website scored high marks across broad criteria.
We will be conducting
a follow-up "Best Agencies to Work For" study in the
fall of 2003. To participate, please e-mail us at pholmes@holmesreport.com.