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ECS 2011: Shell comms chief on handling the company's Wikileaks fallout

Shell external communications EVP Herbert Heitmann discusses the company's Wikileaks fallout, following leaked cables in late 2010 that focused on the oil giant's controversial relationship with the Nigerian government. Speaking to the Holmes Report at the European Communications Summit in Brussels, Heitmann also offers advice for communicators on the rise of Wikileaks.

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