Novartis--and Working Mother--Take a Reputation Hit
I would say thatthis storyis a bigger threat to the reputation of Working Mother magazine than to the reputation of Novartis.
The pharmaceutical company, recently found guilty of "systemic gender discrimination" in a federal court (in addition to unequal pay and promotion opportunities "women were treated to the silent treatment, the worst assignments, and the offer of a seat in a boss's lap"), has been a fixture on the magazine's list of the best employers for working mothers for more than a decade.
Perhaps I should have been paying closer attention, but I was shocked to learn that "the 100 best companies are chosen according to employers' self-reports, with no input from employees." That seems like an open invitation to companies to exaggerate and self-aggrandize, and the revelations about Novartis will surely impact the credibility of those rankings. (We do our own Best Agencies to Work For research, which is based entirely on employee votes.)
But if Working Mother is the big loser in all this, it's also worth a warning to big companies who seek credit on such rankings without doing the hard work: in a social media age, it won't take decades, years, or even months for employees to point out any gaps between perception and performance. If you want a reputation as a good employer, earn it the hard way.
