- Reliability — Do I believe that your product or service will do what it says it will do, when I want it? This was Uber’s most significant differentiator from the traditional taxi experience, and the reason startups like Flywheel, Hailo, BlaBlaCar and Taxi Magic have gained traction.
- Quality — Do I receive the value or worth that I expect from your widget? Regardless of which ride-sharing service you use, the ride quality is most always better than a taxi.
- Friendliness — For service-based businesses, the human aspect is among the most important values. Ridesharing and on-demand services have transformed the riding experience into one of comfort and friendliness.
The Innovation SABRE Awards - North America 2017
Entries accepted through October 17 - don't miss out!