NEW YORK — Ketchum continues to make management changes, this time moving US CEO Barri Rafferty into a global president role while Rob Flaherty remains global CEO and takes on a chairman role.
The most notable change at this point is Rafferty will partner with Flaherty on the Omnicom agency’s overall vision and strategy, while also globalizing things like her “borderless approach” to client management. At this point, there are no changes to any reporting structures.
Back in 2012 Flaherty was named global CEO when Ray Kotcher moved into a chairman role (which he stepped down from earlier this year) and at the same time Rafferty was named CEO of North America. Rafferty’s trajectory mirrors Flaherty who became Ketchum’s global president in 2008 before becoming global CEO in 2012.
This move is the latest in a series of changes Ketchum has made recently. Most recently, Ketchum replaced its executive committee with a global leadership council (GLC) that aims to bring in more voices and perspectives from across the global agency. Also, Dave Chapman, Ketchum's longtime Western region head, stepped into a new role at the firm as Melissa Kinch takes over leading the region. Last year, Omnicom transitioned the Zócalo Group's reporting structure from Ketchum to Critical Mass, a digital experience shop.
“Our vision is to be the most valued — not the most valuable — agency in the world,” Flaherty said. “To be the most valued by our clients, communities, talent and investors. The context around us is changing and you have to innovating a lot.”
Rafferty is known for a “borderless approach” that calls for “liquid teams” that incentivize agency leaders to put the best talent onto an account, regardless of the P&L structures. She also created Ketchum’s virtual reality division and works closely with digital lead Debra Forman on the firm’s fastest growing unit.
“We are collaborating with Karen and her team with new big new business pitches and in a few instances around senior talent,” Flaherty said. “And over time we’ll collaborate on scouting acquisitions.”