Charting the future of public relations
Moving Silicon Valley PR Beyond Media Relations
Aarti Shah
Holmes Report
COO & Senior Editor

Moving Silicon Valley PR Beyond Media Relations

It’s damaging to the industry to define good PR professionals simply on their media relationships.

Aarti Shah

Moving Silicon Valley PR Beyond Media Relations

Business Insider released its PR 50 this week, which is its view of the top tech PR professionals.The PR people on the list are recognized for going “above and beyond to help journalists tell important stories.” This means responding quickly, sending accurate information and pitching solid stories. Considering these parameters, the methodology makes sense: a call for nominations to tech reporters (including BI reporters) and analysts and also asking companies to nominate their PR pros.

The issue is, while media relationships is certainly an important piece of being a PR professional, it’s damaging to the industry to define good PR professionals simply on their media relationships. Even so, it’s not surprising that BI would define the industry in such narrow terms. Despite being, arguably, the epicenter of innovation — public relations in Silicon Valley remains largely defined by old-fashioned media relations, even as the industry at large has turned its ambitions towards more lucrative budgets in content marketing and digital development, design and execution.

The demand for pure-play media relations is, of course, client-driven. For startups and emerging companies, media ink still denotes credibility and validation, especially in the quest towards customer acquisition, higher valuations and potential exits. But media relations isn’t where the future of the industry sits — budgets have remained relatively stagnant and the most influential PR positions involve far more than media relations.

Ultimately, the profile of a successful PR person is — and will continue — to change at an alarming rate. For example, big data is moving closer to the center of smart strategic communications as seen in examples like the Obama re-election campaign and using insights to develop creative, targeted channel-agnostic campaigns. Mishaps from companies like Facebook and AirBnB demonstrate the value of earning a reputation (rather than just communicating it), so the best PR professionals should have the smarts to be in the room when company policies are developed.

That’s not to say those on the PR 50 aren’t doing far more than media relations. But they should be recognized and valued for that, as well as solid media relations. But first, Silicon Valley has to truly embrace the full potential of PR.

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