NEW YORK—Zeno Group has been appointed as agency of record to support Four Seasons Hotels & Resorts, handling corporate and brand public relations and social media for the global luxury brand.
Zeno’s primary responsibilities will be to lead and develop strategic integrated campaigns that tell key brand stories that spotlight hotels through locally actionable programming utilizing toolkits and content platforms.
“Our decision to work with Zeno marks a shift in how we approach communications as a company, a truly integrated approach to owned, earned and paid media, particularly in the digital space,” says Sorya Gaulin, director of global corporate public relations and social media at Four Seasons Hotels & Resorts. “What struck us most about the Zeno team was their quick understanding of our brand and the unique marketplace in which we operate.”
Zeno will also manage media relations in the United States for the company.