Account Supervisor - Olson Engage | Holmes Report Jobs Board
Charting the future of public relations

Account Supervisor - Olson Engage

Chicago, IL

PR + Social

Who we are:
Audacious. Ingenious. Real. If that sounds like you, you’ll fit right in. Olson Engage a new breed of agency, purpose-built for marketing’s new realities. And Engage knows how to get attention—and how to wield it. Don’t take our word for it: PR Week says we’re “a model for creativity, growth and client service.” And we’ve spent the last 12 years proving that the right idea, well executed, can boost awareness, drive sales and inspire stakeholders for some of the most admired brands and companies anywhere.
Who we’re looking for:

The Chicago team at Olson Engage is looking for an Account Supervisor to be in charge of managing day-to-day activities on 2-3 accounts. The ideal candidate will have/be:
  • 6-8 years of communications experience within Consumer or B-to-C services, with specialized experience in working on big brands and industry experience with CPG and lifestyle or entertainment brands 
  • a creative and strategic thinker for brands that want to push the envelope 
  • ability to think holistically and work with Client’s other agency partners 
  • strong understanding of new and emerging media 
  • experience in event planning and execution 
  • team player with a no-nonsense attitude 
  • thrives in an entrepreneurial, self-starter environment 
  • ability to independently and aggressively lead accounts and client contact 
  • Agency experience is required 

What you’ll get to do:
  • Strategic sounding board and “go-to” person for the client on a day-to-day basis
  • Expert on the account, its industry, its business strategy, goals, position, and communication objectives, and generates new ideas on a proactive as well as an as-needed basis
  • Serve as ATL lead, extending beyond a traditional communications role (OOH and Social)
  • Work with the Account Director on all strategy, planning, senior level relationships, proactive thinking and client growth 
  • Spend significant time with clients in order to establish and nurture strong peer relationships 
  • Create and review budgets, projections, profitability and status reports for accuracy – able to use these tools to lead all day-to-day account activities 
  • Lead the development of all client scopes of work, proposals and estimates, and ensures Client understanding and approvals prior to work commencing
  • Handle billing, PO and other financial management needs 
  • Help identify and pursue organic new business opportunities with the guidance of the Account Director 
  • Occasionally contribute to new business efforts when called upon 
  • Provide day-to-day supervision for direct reports, including workload management and skills development, monitoring the quality of creativity, execution and client service
  • Mentor junior-level staff and assists Account Director with development plans and the performance management process 
  • Keep Account Director current and taps into his/her skills as needed
 What you’ll need to succeed:
  • Minimum of 6 years experience in public relations, communications or other closely related field, with a minimum of 3 years at an agency
  • Four-year college degree in a relevant field of study
  • Significant media relations experience and knowledge of how to manage a client’s reputation in the media
  • Exceptional written and verbal communication skills
  • Ability to confidently persuade, present and champion ideas
  • Ability to anticipate problems and challenges and develop creative solutions
  • Must be highly resourceful and excel under tight timelines and multiple assignments
  • Must welcome risk-taking and change as necessary to drive business forward
  • Excellent organizational skills and ability to manage and execute a project from A to Z
  • Experience in leading and managing subordinates to maximize their potential and professional growth
  • Ability to build and manage staffing models for clients and projects that will deliver the promised work to the client in the most efficient and cost-effective way
  • Ability to build project and retainer budgets based on staffing models that realistically reflect the human resources necessary to deliver the promised work to the client and a reasonable return to the agency
  • Ability to manage staff and other resources against established budgets

ICF Olson is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Please apply here