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About The Job
We are seeking a fearlessly creative Account Supervisor , Technology for our Chicago office. This role is responsible for acting as the day-to-day client contact, actively managing multiple projects and programs both strategically and from a budgetary standpoint. The Account Supervisors at Zeno play an active role in collaborating with the team and mentoring junior staff.
Specifically, the person in this role will:
Oversee operational performance of account, ensuring quality work, deadline and budget adherence
Play a major role in creation of communications plans and goals; manage against them
Serve as daily client contact, often onsite at their office, acting as agency representative and addressing client issues thoughtfully and effectively
Consistently produce high quality internal and external communications content
Build relationships with third-party influencers and internal business partners to meet client needs
Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach
Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews
Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations
Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals
You will succeed at Zeno if you are highly creative, fearless, resourceful, tenacious, and bring expertise in traditional PR as well as a passion for emerging PR tactics. At Zeno, we believe in delivering value and results while building great relationships with clients and your team.
You have earned a Bachelor’s degree
PR is your passion and you have at least 5 years of experience in PR within consumer technology; agency experience strongly preferred
You have proven success in building relationships with members of the media & industry influencers and in driving results for clients
You demonstrate the ability to think strategically, creatively and holistically about client programs
Planning and executing events successfully is something that excites you
You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients
Developing and executing communications plans that help achieve client goals is something that you find motivating
You possess the ability to manage account finances, including large projects within a budget
People comment on your leadership experience, and your ability to mentor and develop junior talent
Energy is your middle name, you show initiative, and you operate effectively both independently and within a team
You have a desire to commit to the continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals
About Our Benefits
Zeno Group offers a creative and differentiating benefits package including a variety of medical and dental choices, vacation and sick time. We also offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, a prescription drug benefit plan, a vision plan, long-term and short-term disability, life insurance and programs that support flexibility and promote work/life balance. In addition, our unique ZenoFit wellness program offers financial support to pursue the wellness activity of your choice.
Zeno Group's culture is innovative and energetic. If you thrive on a creative challenge and are looking for an opportunity that offers plenty of growth potential and career development, then we are looking for you!
Say hello on Twitter: @zenogroup. Join us on Facebook: Facebook.com/zenogroup
Zeno Group is a global, integrated communications agency, born from PR. We bring together the best talent to help clients across industries and sectors navigate complex business and brand challenges brought on by an increasingly digital, always-on world. We are committed to producing work that delivers true business value for clients. We excel at helping clients recalibrate their brands, reframe their positions and – most importantly – connect and engage with people.
Two-time winner of PRWeek’s Best Place to Work, Zeno was named 2017 Mid-Size Agency of the Year and 2016 Creative Agency of the Year by the Holmes Report. Zeno also received high commendation in 2017 as International Agency of the Year. The agency was recognized at the Cannes International Festival of Creativity in 2016, winning a Gold Cannes Lion and a Bronze PR Cannes Lion. Zeno is also the unprecedented three-time winner of PRWeek's US Mid-Size Agency of the Year award. Zeno is a DJE Holdings Company.
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