Senior Account Supervisor - Zeno Group | Holmes Report Jobs Board
Charting the future of public relations

Senior Account Supervisor - Zeno Group

New York, NY


About the Job

We are seeking a fearlessly creative Sr. Account Supervisor to join our expanding consumer team. This role is responsible for managing account teams and client deliverables on several pieces of business, mentoring and developing junior staff, and playing an active role in agency-wide initiatives.

Our ideal candidate has the ability to straddle between consumer and corporate environments, delivering creative media strategies while understanding the restrictions of working in a regulated industry.

Specifically, the person in this role will:

  • Collaborate with teams, provide sound counsel and recommendations to our clients, and drive results inclusive of traditional and emerging public relations tactics
  • Serve as daily client contact on multiple accounts simultaneously
  • Demonstrate writing excellence when crafting internal and client correspondence
  • Oversee financial and operational performance of multiple accounts simultaneously, ensuring quality work, and deadline and budget adherence
  • Lead financial management of your accounts
  • Set and lead media relations course, including outreach plan creation, executive thought-leadership planning, materials drafting, event management, effective pitching and training of spokespersons on speeches and presentations and growth of contact network
  • Supervise staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, and conducting their semi-annual reviews
  • Initiate the new business process and play an active role in cross-practice and cross-office pitches
  • Track deliverables against multiple media plans and organize the internal Zeno pitch team

About You


Our ideal candidate will be proactive, creative, resourceful, influential, and intellectually curious. You must be on a never-ending quest to stay abreast of evolving trends and emerging platforms in an effort to generate unique and creative ways to leverage new trends to drive clients’ business objectives.

Specifically, we’re looking for someone who has:

  • A Bachelor’s degree in public relations, communications, or a related field
  • 5-7 years of experience in public relations and/or related fields including research, advertising, management consulting, media, or publishing
  • Experience working on consumer, corporate and tech businesses/accounts
  • Experience managing multiple client contact points
  • Passion for learning new businesses and taking on challenges
  • A collaborative spirit with a results-driven attitude
  • Experience working in an agency setting and experience with consumer clients a plus
  • Demonstrated ability to multitask, delegate, and manage assignments while accurately evaluating the work of others
  • Familiarity with best-practice communications tactics and PR tools
  • Ability to make effective recommendations to executive-level clients and to lead the execution of all client-related projects
  • A record of responsible client-related finance management, including managing within client budgets
  • Ability to manage and inspire a team and to make sound judgments on a daily basis
  • Demonstrated the ability to think strategically, creatively and holistically about client programs, fearless in presenting a point of view in brainstorms
  • Proven success in building relationships with members of the media, and driving results for clients

About Our Benefits

Zeno Group offers a creative and differentiating benefits package including a variety of medical and dental choices, vacation and sick time. We also offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, a prescription drug benefit plan, a vision plan, long-term and short-term disability, life insurance and programs that support flexibility and promote work/life balance.  In addition, our unique ZenoFit wellness program offers financial support to pursue the wellness activity of your choice.

Zeno Group's culture is innovative and energetic. If you thrive on a creative challenge and are looking for an opportunity that offers plenty of growth potential and career development, then we are looking for you!

Say hello on Twitter: @zenogroup. Join us on Facebook:

About Us 

Zeno Group is a global, integrated communications agency, born from PR. The award winning agency is committed to work that delivers true business value for clients across consumer, corporate, health and technology industries. Zeno was named 2019 Agency of the Year by PRWeek and received high commendation as 2018 PRWeek US Midsize Agency of the Year and 2017 International Agency of the Year. Additionally, Zeno was named a Best Place to Work by PRWeek in 2016 and 2017. The agency also received the 2017 Platinum Award for ‘Best in Show’ at the SABRE Awards North America. The agency was recognized at the Cannes International Festival of Creativity in 2018, winning a Bronze PR Cannes Lion, and in 2016, winning a Gold Cannes Lion and a Bronze PR Cannes Lion. Zeno is a DJE Holdings Company. For more information, visit us at

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