Social Strategist/Community Manager - inVentiv Health Communications | Holmes Report Jobs Board
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Social Strategist/Community Manager - inVentiv Health Communications

Santa Monica, CA

The social strategist/community manager is a person that understands every aspect of social media and has the ability to formulate cohesive strategies across platforms. In addition, the social strategist/community manager has the ability to translate complex strategies into tactical recommendations and ensure the successful execution of those strategies.

The SS/CM will be responsible for recommending the appropriate strategies for our clients based on their business objectives. In addition, this person will be develop and/or oversee the development and execution of social media editorial calendars, response protocols and monitoring online conversations for engagement opportunities. As paid media is a vital part of social media success, this person should have expertise in the paid offerings of each major social media platform and have experience running paid media campaigns for clients.

It is important that this person understands how social media fits into the broader communications mix and is able to make and execute on recommendations that tie into an overarching strategy. Finally, this person should have a working knowledge across digital platforms and disciplines.

Key Responsibilities:

  • Work with account teams and clients to develop messaging that best represents their voice and tone online
  • Create original written content for social media platforms and oversee creative image and video development for editorial calendars
  • Demonstrate an expertise in the various digital platforms and locations where conversations and communities live
  • Work with communications and creative teams to implement digital executions and ensure they stay on strategy
  • Proactively manage client’s social media accounts and escalate issues, observations, opportunities, and insights to the account and client teams
  • Develop influencer engagement strategies across platforms and manage influencer relationships
  • Stay current on digital platform features and user behavior to educate account teams and clients on new and evolving opportunities
  • Stay ahead of trends in the social space, including new platforms, tools, regulations and technology

Qualifications

  • 2-3 years experience working in a fast paced Social Media environment
  • Sophisticated knowledge – theory and practice -- of community management, particularly on Facebook, Twitter, LinkedIn, and YouTube
  • Experience detecting, communicating and mitigating potential negative or crisis situations
  • Experience ideating and developing content, campaigns and programs
  • Comfortable multi-tasking and able to deliver results under pressure and tight deadlines
  • Strong communication skills including writing, editing, proofreading, and presentation
  • Vigilant attention to detail
  • Ability to create and adhere to timelines and schedules
  • Confidence to share opinions and suggest improvements

Please apply here

30/09/2017