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New York, NY
KYNE is an award-winning specialty health communications agency dedicated to helping improve and save lives. We were founded on the belief that communication is a powerful health intervention. Our team is passionate and committed, with deep experience working across sectors to make real differences in health. We love what we do, we live what we do, and we truly believe in what we do.
Reporting to the Senior Vice President, the Vice President will be responsible for hands on planning, coordination and management of the development, implementation and financial administration of client programs. The Vice President will oversee multiple accounts and account teams, support new business development efforts, and be part of the company’s management team.
The primary focus for this role is to lead global and US multi-faceted communications work with a large pharmaceutical client in the area of oncology. Key programmatic elements include US and EU health authority approvals and launches of oncology pipeline products, franchise thought leadership, internal communications, social media, disease education and advocacy programming. We are looking for an individual with experience across this full spectrum of functional expertise, who can manage a team to deliver results, serve as a valued client counselor and growth driver for organic and new business opportunities.
Based in New York, this is an exciting opportunity to join a fast-paced, growing global company.
Client Service / Relationship Management
Leads and maintains relationships with core clients and external audiences and partners
Manages multiple significant (e.g., large scope/budget/clients w/multiple projects) and complex client engagements for the business
Leads all aspects of planning and execution of client projects (including leadership of annual client program planning), ensuring timeliness, efficiency and high-quality delivery of results
Serves as strategic counsel lead for client engagements based on broad communications landscape and business goals; takes immediate action on client feedback
Leads all aspects of financial performance management for key client engagements (i.e., client budgets, team capacity, planning and vendor management)
Develops written materials on complex client issues (e.g., executive talking points, speeches, presentations, issues management support and counsel)
Serves as facilitator for client workshops and events, including speaker training sessions, multi-stakeholder convening initiatives, internal messaging workshops, etc.
Takes an active role in developing staffing plans for core businesses (including salary management and capacity planning)
Contributes suggestions and feedback to the overarching company strategy / annual goals
Leads development and presentation of new business proposals from start to finish (with support of partners/other team members)
Continuously identifies opportunities for organic account growth
Presents during new business pitches with confidence
Partners with SVP/EVPs for forecast development across multiple client businesses
Initiative & Flexibility
Proactively drives agency recommendations and idea generation
Demonstrates initiative and resourcefulness and works through issues independently
Proactively seeks out professional development opportunities, skillset growth
Able to seamlessly flex between teams / management styles
Leads client interactions and liaison with external partners to further develop client strategic counsel skills
Provides direct and constructive feedback to junior team members, supporting them in developing fundamental skill sets (writing, research, logistics, etc.)
Encourages regular feedback from manager and team members
Hones presentation skills and can effectively coach other team members to further develop their skills accordingly
Teamwork & Leadership
Demonstrates strong strategic leadership skills; guides strategy for assigned business and teaches others
Responsible for leadership of key internal programs as appropriate depending on relevant areas of interest and opportunities for professional development
Conducts staff annual reviews and regular check-ins, overseeing professional development and opportunities for growth and advancement
Supervises staff by mentoring, motivating, coaching and providing clear and consistent feedback
Leads key areas of organizational efforts (company marketing, professional development opportunities, mentorship program, team outings coordination, etc.)
EDUCATION & EXPERIENCE:
Bachelor’s degree, preferably in communication, marketing, business or related health / science field
7-10 years communications or related marketing / advocacy / health experience; partnership, US/global health issues or health product communications experience preferred
Proven managerial acumen and ability to handle conflict diplomatically
Excellent problem solver with keen critical thinking and negotiation skills
Can assemble and motivate well integrated teams to drive client businesses
Experience in mining organic opportunities and playing key role in new business proposal development and sell-in
Team player; ability to work cooperatively across teams
Delivers and accepts feedback well
Has earned respect (internally and externally) and has leadership presence
Ability to develop and maintain effective relationships/partnerships (internally and externally)
Superb internal and external communication skills (verbal, written, listening)
Confident and compelling style in communicating with clients, teams and external stakeholders
Superb client relationship management skills
Positive, professional and flexible attitude that lends itself to quality client service
Experienced in successfully managing resources and budgets
Experienced with media relations strategy and social media landscape; track record of delivering results
Demonstrates keen critical thinking skills and proactivity
Recognized project management aptitude
Strong client presentation skills
Innovative thinker and creative problem solver
Shows an entrepreneurial spirit
Strong attention to detail
Able to multi-task
Passionate about improving lives through innovations in health
A good understanding of current issues in domestic and global health
KYNE is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of actual or perceived race, religion, creed, color, sex, pregnancy, age, national origin, ancestry, ethnicity, citizenship, disability, genetic information, veteran status, marital status, familial status, sexual orientation, gender expression or identity status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.
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