Vice President, Client Experience - Weber Shandwick | Holmes Report Jobs Board
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Vice President, Client Experience - Weber Shandwick

Washington, D.C.


The Washington, DC office of Weber Shandwick is seeking an entrepreneurial and enthusiastic vice president to join our team.  This role requires an experienced digital strategist who will oversee core components of a new issue-driven national campaign and serve as a daily client contact. The vice president will have a high degree of autonomy to develop and implement strategies within a very short timeframe. If you love to mentor and motivate a team as well as manage multiple projects that produce measureable results, you’re right for this role!

Weber Shandwick engages audiences in our client’s stories, wherever they get told – via, social networks, video platforms, or mobile channels. Our success is built upon a deep commitment to client service, our community, creativity, collaboration and engaging stakeholders in new and innovative ways to build campaigns that deliver.

Primary Responsibilities:
  • Manage a full content publishing program, including overseeing an editorial team, presenting content to clients, helping to plan for paid amplification and performance assessment.
  • Help manage a social rapid response and listening program that employs a large team to ingest, categorize, prioritize and respond to relevant conversations on social media.
  • Develop strategies to harness advocates online, whether those are industry influencers, consumers or other constituencies.
  • Take broad concepts and strategy and translate them into meaningful, actionable operating plans that achieve our client’s communications objectives.
  • Identify ways to measure success against campaign goals and achievable outcomes; monitor campaign performance and oversee assessment, including presenting data and analysis to clients as well as internal stakeholders.
  • Provide key data and analysis of digital/social/mobile media campaigns to clients as well as internal staff
  • Participate in new business pitch development and presentations
  • Mentor junior colleagues, formally and informally through account work and training opportunities
  • Minimum of 10 years of experience designing content and cross-channel digital campaigns for a political or issue organization, marketing or public relations agency, or other relevant experience.
  • Work well within highly collaborative, multidisciplinary teams – displaying proven ability to run a team, deliver complex programs in a timely manner, control timelines and budgets, anticipate issues and work towards solutions to complex problems.
  • Show a clear ability to work autonomously, with solid decision-making skills and ability to drive an agenda that merges client priorities with target audience interests.
  • Has a proven ability to link editorial, content strategy, paid distribution, and audience segmentation to drive online conversations.
  • Possess expert-level proficiency in social media platforms and inherent curiosity about emerging platforms. Should be willing to experiment with cutting-edge platforms and techniques and explain the “why this matters” to client at a strategic level.
  • Have experience running campaigns that integrate performance-driven digital paid media, especially on social media.
  • Have experience working with an analytics team to measure campaign ROI and generate insights that inform future recommendations and decisions.
  • Outstanding communication skills, including the ability to successfully present program recommendations and establish relationships with senior clients as a trusted advisor.
  • Bring enthusiasm for digital business growth and creating never-been-done-before client programs.
  • Have the proven ability to meet deadlines and juggle multiple projects in a fast-paced office environment that requires and rewards excellence.

Weber Shandwick continues to lead and innovate in the content and digital space, as creative storytellers and engagement strategists for clients. We invest in a diverse range of talent and currently have strategists, community managers, producers, writers, developers, bloggers, and syndication and analytics experts embedded in offices worldwide – seamlessly collaborating and working across time zones and borders.

About Weber Shandwick

Weber Shandwick is a leading global communications and engagement firm in 80 cities across 34 countries, with a network extending to 128 cities in 81 countries. The firm’s diverse team of strategists, analysts, producers, designers, developers and campaign activators has won the most prestigious awards in the world for innovative, creative approaches and impactful work. Weber Shandwick was the only public relations agency included on the Advertising Age Agency A-list in 2014 and 2015 and the only PR firm designated an A-List Agency Standout in 2017. Weber Shandwick was honored as PRWeek’s Global Agency of the Year in 2015, 2016 and 2017, The Holmes Report’s Global Agency of the Year in 2010, 2012, 2014, 2015 and 2017, and The Holmes Report’s Global Digital Agency of the Year in 2016. The firm deploys deep expertise across sectors and specialty areas, including consumer marketing, corporate reputation, healthcare, technology, public affairs, financial services, employee engagement, social impact, financial communications and crisis management, using proprietary social, digital and analytics methodologies. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more information, visit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability,  sexual orientation, gender identity, marital status or citizenship status.

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