ST. LOUIS—FleishmanHillard has named Terri Owen, senior vice president and senior partner, as the new general manager of its headquarters office in St. Louis. Owen will be focused on developing the vision and executing the strategic plan for the office, including client service, business acquisition, recruiting and staff development, innovation and investment in resources. Owen started at the firm while finishing her master’s degree in human resource development and has risen from assistant account executive to her current role.

BOSTON—MSLGroup has hired Jon Hickey as a senior vice president in its corporate communications practice, based in Boston and reporting to Danielle Wuschke, Boston managing director and US operations lead for the firm. Hickey was most recently chief marketing officer at Fanzcall Interactive Sports, a mobile sports gaming company and earlier was an executive director at George P. Johnson, a global experiential marketing agency.

CHICAGO—Olson Engage has hired Jenny Bulla and Briana Haas-Zak as vice presidents in its Chicago and New York offices respectively. Bulla joins the agency as VP/strategic communications after spending just under a decade with McDonald’s Corp., where she was most recently director of communications. Haas-Zak joins as a vice president focusing on major accounts, includingPepsiCo, Unilever, BroadwayHD and Screenvision. She worked most recently as vice president for brand communications at PMK*BNC.

NEW YORK—MWWPR has promoted Dawn Lauer to senior vice president and managing director of the agency's business-to-business practice. Lauer is credited with developing MWWPR's proprietary "StoryCore" approach to crafting a company's narrative, and has created campaigns for US Bank, JetBlue, Pfizer Diversified Businesses, International Council of Shopping Centers, and more.

BOSTON—BackBay Communications, a financial services marketing and public relations specialist firm, has promoted Jen Dowd to chief operating officer. Dowd will help with strategy and implementation of programs designed to realize BackBay's business. She joined the firm in 2007.

MINNEAPOLIS—PadillaCRT has promoted Danielle Pesce was promoted from account supervisor to director in PadillaCRT’s food and beverage practice in New York; Tim Nelson to account supervisor in the Minneapolis technology practice; and Cassie Verdi to account supervisor for FoodMinds in Chicago.