Diana Marszalek 11 Jul 2018 // 7:03AM GMT
NEW YORK — Finn Partners has been named the global PR and social media agency of record of Backpack Health, a cloud-based app designed to help patients readily access their medical records while providing researchers their data.
Finn Partners is charged with the full range of communications — media relations, social media and event and conference support, said partner Michael Heinley, who is leading the account. The firm will also lead advertising.
Jim Cavan, Backpack’s president and CEO, said he tapped Finn Partners to drive brand awareness and build consumer confidence in the app.
At its most basic, the cloud-based app enables users to store all their medical information in one place, particularly important to patients with chronic or serious diseases during emergencies or while traveling, Cavan said.
The company's other goal (and primary source of revenue) is serving institutions — pharmaceutical companies, foundations and others — by providing them patients' data after removing any kind of identification, Cavan said. The Marfan Foundation was an early sponsor.
Users have two choices — a free basic version of the app and a 99-cents per month pro version with added features. Both basic and pro subscribers are given the opportunity to opt out of sharing their data. However, basic users who do opt out lose the ability to use the app for free. Despite growing concern about data privacy, however, Cavan said research shows less than 1% of Backpack users won’t share their health data.