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Following the departure of longtime CCO Bill Margaritis late in 2012, the communications functions were restructured, and it is now clear that the most senior executive with responsibility for PR is executive vice president, market development and corporate communications T.Michael Glenn, to whom Margaritis had reported and who currently leads a function that encompasses marketing, sales, customer service, and retail operations functions. Glenn is a member of the five-person executive committee responsible for planning and executing the corporation’s strategic business activities and also serves as president and chief executive officer of FedEx Corporate Services. Before FedEx Corp. was formed in 1998, Glenn was senior vice president, worldwide marketing, customer service and corporate communications for FedEx Express, responsible for marketing, employee communications and public relations. He joined FedEx in 1981.
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