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Public Relations and Communications Agency
Greenough Brand Storytellers is a PR and integrated marketing agency that helps healthcare, technology, professional services and mission-based clients engage their customers and other key stakeholders in meaningful ways.
Founded in 1999 by a former Fortune 50 and top 5 PR agency executive, Greenough’s seasoned, creative marketing and public relations pros help our clients earn their customers’ trust and establish themselves as industry thought leaders, using a brand journalism approach that marries journalistic-quality content with modern PR and social media strategies.
Our clients, from healthcare industry leaders like Thermo Fisher Scientific and Envision Healthcare to non-profit organizations like WBUR and the Museum of World War II, rely on our broad and deep expertise in brand positioning and messaging, integrated media and marketing strategies, and brand journalism to help them achieve their goals. We ground every client engagement in research and planning, and set clear performance metrics that we pursue relentlessly.
Measuring client satisfaction is central to our culture. Since 2000, we’ve conducted annual client satisfaction surveys that ask our clients to rate us on key performance metrics, and their feedback helps guide our training, staffing and client service plans. Our client satisfaction program, consistent growth and high retention rate reflect our agency’s core commitment to putting clients first and exceeding their expectations.
Our clients tell us they value our passion, expertise, and strategic advice; they consider Greenough account teams to be not only trusted advisors but also extensions of their own internal teams. The 84% response rate to our 2016 Greenough client satisfaction survey signals the strength of our client relationships. And our 100% recommendation rate is the ultimate validation of our efforts to delight those clients.
Want a taste of our thinking? Check out the insights on our blog at http://www.greenough.biz/blog?category=Blog
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